Shiping & Terms

SHIPPING We post from the UK and our shipping costs are governed by The Royal Mail

We reserve the right to increase the charge for some destinations and or heavier items however you will be contacted before being charged any additional cost.

Shipping costs are added at checkout as follows

Prices to the UK 

Order Value £1 up to £50 -1st Class Post =£3.30

                            £50 up to £100- 1st Class 'Signed for' = £4.40

                            £100 and over - Special Delivery = £7.45

Prices Worldwide

International tracked & signed = Minumum £10.05 

TERMS Our full Terms & Conditions are available on the checkout page.In brief...

We offer a full refund or replacement in the unlikely event that your goods are received with any damage.

Items may be returned for a refund, provided they reach us within 14 days of receipt, in original condition and unused.

We always aim to ship within 1-2 working days. If you have not received your order within a week (UK) please get in touch because occasionally things do get lost in the post.

Please Email: thepondcorbridge@gmail.com  or call 01434 632713 ASAP if you have any problem with your order and we will do our best to put things right as soon as possible.

PRIVACY POLICY
  • Your payment is protected……….
  • We do not hold any payment information.
  • Payment made through our service providers which are secure and we do not have access to any of the cardholders account information.

If you order from us, subscribe or add your address to our newsletter mailing list you will receive our occasional newsletter with news and updates. You can remove yourself from this list at any time. If you use 'Invite a friend' this will send an e-mail inviting the person to subscribe. They will not automatically be added to our mailing list.

Your contact details will never be forwarded to a third party.